Terms of service

OVERVIEW

This website is operated by YongFa Packaging. Throughout the site, the terms “we”, “us” and “our” refer to YongFa Packaging. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.

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SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to any person or business entity for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks.

SECTION 3 - B2B ORDERS, CUSTOMIZATION & PROOFS

As a global B2B paper packaging manufacturer, many of our products involve custom printing, sizing, and design:

• Artwork Approval: For all custom-designed packaging items, the client must review and provide final digital or written approval of the artwork/proof before mass production begins. We are not responsible for any typographical, design, or layout errors once the final proof has been approved by the client.
• Color & Material Variations: Due to differences in digital screens, flexographic printing processes, and raw paper materials (such as kraft or cardboard), minor color and texture variations may occur. Reasonable industry-standard tolerances regarding color accuracy and material thickness shall apply (including a dimensional tolerance of ±2mm and a quantity tolerance of ±5%).

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice, especially due to fluctuations in global raw material costs (e.g., paper pulp, kraft paper) and international ocean/air freight rates. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

SECTION 6 - LEAD TIMES AND SHIPPING POLICY

All custom packaging orders are subject to specific production lead times (typically 15–20 business days) and international transit schedules as outlined in our Shipping Policy. Any dates quoted for delivery of the goods are approximate only, and we shall not be liable for any delay in delivery caused by third-party logistics or customs clearance.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 8 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Guangdong, China.

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: